Privacy Policy

Introduction

ShiftAudioFormat ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our audio conversion service at shiftaudioformat.com.

Information We Collect

Account Information

When you create an account, we collect:

• Email address
• Name (if provided via social login)
• Profile picture (if provided via social login)
• Authentication provider information (Google, GitHub, etc.)

Usage Information

We track:

• Number of downloads used (for free tier limits)
• Subscription status
• General usage analytics (page views, feature usage)

Payment Information

Payment processing is handled by Stripe. We do not store your credit card details. Stripe's privacy policy applies to payment data.

How We Use Your Information

• To provide and maintain our service
• To manage your account and subscription
• To track your free download usage
• To communicate with you about your account or service updates
• To improve our service

Third-Party Services

We use the following third-party services:

Each service has their own privacy policy governing their use of your data.

Data Retention

We retain your account information for as long as your account is active. If you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal or billing purposes.

Your Rights

You have the right to:

Cookies

We use essential cookies for authentication and session management. These are necessary for the service to function. We may also use analytics cookies to understand how users interact with our service.

Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.